Questions hosts ask, answered plainly.

Most hosts are sending their first packet within 10–15 minutes. Copy our starter rules and fees, edit the wording to match yours, paste in WiFi and the door code, save. That's it.

No. You enter reservations one at a time (or paste a CSV later). The certificate captures the reservation source separately so you can search by Airbnb / VRBO / direct later.

A branded page with your property name, the welcome message, each rule, and each fee on its own line. They tap each item to acknowledge, then draw a signature. See it live at the demo signing page.

Airbnb's Resolution Center charges a guest only when the fee was disclosed in the listing AND the guest acknowledged it. We give you a paste-ready "Additional Rules" block for the listing field, plus the signed acknowledgment record — both halves of the requirement.

Yes — by hosts using it, not by us in a lab. The pattern Airbnb is looking for is: rule disclosed in listing copy, rule acknowledged by guest in writing, with a timestamp. The certificate is that timestamp.

Small-claims rules vary by state, but most accept electronic acknowledgments with timestamp and IP as documentary evidence. Print the PDF, attach to your filing.

No. The data lives in your account; we don't share it with marketers, brokers, or insurance carriers. Operator access is logged and behind Cloudflare Access.

In US-region Cloudflare R2 buckets. We don't mirror to other regions by default. Pro tier can request EU residency.

Yes — you can delete a certificate on request, but the hash and audit-trail metadata stay on the reservation for the retention window so the deletion itself is traceable.

Yes. One property, unlimited reservations, no time limit. Guest signing pages carry a small "Powered by Prearrive" footer. Solo ($19/mo) removes that.

Yes, at any time. Annual saves 2 months (~16%).

Your account becomes read-only. Past certificates are exportable for 90 days, then archived for the full retention window. We don't hold certificates hostage.